Our Refund Policy provides you 15 days to request an RMA (Return Merchandise Authorization) for a full refund once the returned item has been received.
Our Exchange Policy provides you 30 days to
arrange and return an exchange for items bought online. If 30 days have
gone by since your purchase, we cannot offer you a exchange.
To be eligible for a refund or exchange, goods must be returned in a re-saleable condition. That means your item must be unused and in the same condition that you received it. The item should be in the original packaging and returned with any accessories, labels and “free gifts” or bonus items.
To complete the return process for a refund or exchange, we require a
proof of purchase (Invoice # / Date) To start this process please
request a RMA (Return Merchandise Authorization) number by sending us an
We will send you an email to notify you that we have received your RMA request. We will also notify you of how to proceed with your return.